ZetBet Privacy Policy

ZetBet (zetbet.click) treats the privacy of your personal information as its highest priority. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the steps we take to keep it secure.

By using the ZetBet website or app, you agree to this Privacy Policy. Please read it carefully in full. If you have any questions, feel free to reach out to us.

ZetBet collects various types of information to deliver a quality service. This data is gathered in two main ways — information you provide directly, and information generated automatically as you use the platform.

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

ZetBet uses the data it collects strictly for legitimate, defined purposes. We believe transparency in how we handle your information is the foundation of your trust. The key purposes are outlined in detail below.

• Account Management: To create, maintain, and secure your account.
• Identity Verification (KYC): To meet legal requirements and prevent fraud.
• Transaction processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and issues quickly.
• Promotional Communications: To send you offers and updates with your permission.
• Platform improvement: For analytics to improve your experience.
• Legal compliance: To meet the requirements of regulatory authorities.
• Responsible gaming: To identify and assist with problematic gaming patterns.

ZetBet does not sell your personal data to any third party or transfer it for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Processors: Minimum necessary data is shared with approved payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC Verifier: With approved verification service providers for identity verification.
• Legal Authorities: In response to a court order or a lawful request from a law enforcement authority.
• Technology Partners: With hosting and security providers that support the operation of our platform.
• Anti-Fraud System: To specialized systems for fraud detection and prevention.

All third-party partners operate under strict confidentiality agreements and are only permitted to use your data for specified purposes.

ZetBet uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device that hold your preferences and session data.

All cookies except essential ones run on the basis of your consent. You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

ZetBet follows the highest industry security standards to protect your data. Our technical and administrative safeguards are designed to prevent unauthorized access, data theft, and misuse.

• 256-Bit SSL Encryption: All data transmissions are fully encrypted.
• Two-factor authentication (2FA): An extra layer of security to access your account.
• Firewall Protection: Advanced network firewalls protect against cyber attacks.
• Regular security audits: Our expert team regularly tests the system for vulnerabilities.
• Restricted Access: Only authorised staff can access specific data.
• Data backup: Regular backups ensure your data is never lost.
• Unusual Activity Alerts: Instant alerts are triggered if a suspicious login is detected on your account.

ZetBet retains your data only for as long as necessary to fulfill the stated purposes. Holding data beyond that period is against our policy.

Once the retention period expires, your data is automatically deleted or anonymised in a secure manner so that you can no longer be identified.

As a ZetBet user, you have important rights regarding your personal data. We fully respect these rights and are here to help you exercise them.

ZetBet strictly does not provide services to anyone under the age of 18. Our platform is designed and operated exclusively for adults.

• Age verification is mandatory at the time of registration.
• Date of birth is verified as part of the KYC process.
• If an account belonging to a minor is identified, it is closed immediately.
• No data from minors is collected or processed.
• If you believe your child has created an account, please notify us immediately.

ZetBet reserves the right to update this Privacy Policy when necessary. For any significant changes, we will notify you in advance via email or an in-platform notification.

• The date of any changes will always be noted at the top of the page.
• At least 7 days' notice will be given before any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions can be provided upon request.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Data Protection team. We are committed to responding to all inquiries promptly and respectfully.

• Email: support@zetbet.click
• Live Chat: Click the chat icon on the right side of the platform.
• Response Time: Within 24 hours on business days.
• Data Deletion Request: Write "Data Deletion Request" in the email subject line.